Job Description:
Conducting patient pre-certification to ensure coverage for appointments and professional services communicating with patients or customers regarding appointments and instructions for the Black Doctors Covid19 Consortium (BDCC) Home Vax program.
Answer phone calls/emails to our dedicated scheduling line/email and book appointments for (BDCC) Home Vaccinations and follow-up visits. Call patients two days prior to their appointments to remind them of their day and time. Maintain schedules and calendars.
Coordinate and collaborate with the (BDCC) Home Vax Coordinator for finalizing patient’s appointments.
Performs basic clerical, organizational, and office responsibilities for the (BDCC) Home Vax Program and handles administrative matters.
Report to BDCC Home Vax Coordinator and/or Supervisor
Qualifications:
High School Diploma
Medical Terminology Knowledge (Preferred)
Data Entry
Microsoft Word
Ability to use spreadsheets.
Set up and maintain document management systems.
Efficient Communication Skills (Bilingual Preferred)
Customer Service
Hours:
Monday-Friday 9-5 and occasional weekends